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rokman54's avatar
rokman54
New member | Level 2
12 months ago

Dropbox sync stuck at 10846 files for two weeks.

My dropbox sync is stuck at 10846 files for two weeks on my Windows 10 computer. I have already tried the obvious solutions suggested here including disabling syncing and reenabling it and reinstalli...
Desktop
desktop app
Sync and upload
Syncing
Windows OS
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi again, rokman54! Just to clarify, are you seeing this number, when right clicking on your local Dropbox folder? Can you send me a screenshot of what you see, when visiting its Properties?

 

In any case, I’d like us to make sure that your desktop app doesn’t sync overall more than 300k files, since this can cause performance issues.

rokman54's avatar
rokman54
New member | Level 2
12 months ago

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey rokman54 - sorry to jump in here, but could you try fixing your hardlinks and permissions as outlined here and let us know if syncing gets stuck at the exact same number of files again? 

     

    Thanks so much!

    • rokman54's avatar
      rokman54
      New member | Level 2
      12 months ago

      I tried both and it didn't fix the problem. Now the sync is stuck between 12264 and 12268.

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        The syncing icons would be an indication of the status of the files in your Dropbox folder rokman54 

         

        While we're at it, have you tried adjusting your bandwidth settings to see if that helps improve matters for you?

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