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Dropbox stuck indexing files

Dropbox stuck indexing files

Dropbloke
Explorer | Level 3
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My Dropbox has been stuck indexing 1,694 files for the last few days. My Dropbox folder content is different on my home and work computers. And desktop folders "don't exist"  online if I try to share a link. I"m running the newest version of Dropbox, Mac 13.3.1. I've quit DB and reinstalled. I've logged in and out both online and on the desktop app multiple times. Everything worked perfectly until the upgrade... Any thoughts?

33 Replies 33

gbonawitz
Explorer | Level 3

No significant improvement this AM... although I will not that the Indexing count is jumping wildly all over the place in a matter of seconds... 6xx to 9xx to 7xx then 9xx, etc.  <-- does that indicate a problem?

Walter
Dropbox Staff

Thanks for keeping me in the loop on this @gbonawitz 

 

Would it be OK if I sent you an email to look further internally at this point? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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gbonawitz
Explorer | Level 3

sure!

Walter
Dropbox Staff

Thanks for your cooperation @gbonawitz  -you've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join

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    Walter Dropbox Staff
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    gbonawitz Explorer | Level 3
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