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oilerblue's avatar
oilerblue
Explorer | Level 4
12 months ago

Dropbox not syncing after Mac update?

I updated my Mac this morning. Now, when I go to my Dropbox file in Finder, it is still there, but many of the new folders I created and stored certain files are not longer there. The files are, but ...
Desktop
desktop app
Mac OS
Sync and upload
Syncing
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Yes, please attach a screenshot showing the Dropbox folder in Finder, while hiding the file names, all we need to see are where the sync icons should appear. 

 

Likewise, what is the sync status in the Dropbox desktop application when you click the app icon in the menu bar?

oilerblue's avatar
oilerblue
Explorer | Level 4
12 months ago

How do i attach files?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey oilerblue - sorry to jump in here, but I just wanted to mention that you can attach a screenshot in your reply through the camera icon (insert photo option) within your reply's box.

     

    Keep us posted! 

    • oilerblue's avatar
      oilerblue
      Explorer | Level 4
      12 months ago

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Thanks for the screenshot, oilerblue.

         

        Can you also hover your mouse over the Dropbox icon in your menu bar and let us know the sync status and version of the app?

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