Re: Dropbox makes Windows Explorer Slow

Rinconman · ‎06-25-2018

I have D for B. Dropbox makes windowes explorer very slow. If I pause syncing or exit dropbox it is fine. Slow as in renaming a file can take 20 seconds.

I have a dell precision 7710 with windwos 10.

My drive is a Samsung 970 Pro SSD

40GB Ram

Any ideas?

Although I do not want to do it, will uninstalling and reinstalling DB help? Or are there temp files I can clean out?

Mark · ‎06-25-2018

Which version of Dropbox Mike?

What does Dropbox say if you mouse over its icon on the status bar?

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

Rinconman · ‎06-25-2018

ver 52.4.58.

This has been going on for a while with previous versions as well. I thought it was my SSD, but I upgraded from a 960 Pro to a 970 Pro and the same issue.

Mark · ‎06-25-2018

Any idea how many files are within your Dropbox folder?

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

Rinconman · ‎06-25-2018

Windows Explorer properties shows 90,300 files, 4,494 Folders, 347GB.

I have another system with around 3TB of data and do not have this issue.

Walter · ‎06-25-2018

Hey @Rinconman - thank you for the additional information!

As a first step in this case, I would give this article a thorough read and I would also try changing my bandwidth settings to see if this is what's causing this problem.

Hope this gets you going and do keep me posted on how this goes.

Walter
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join

Rinconman · ‎06-26-2018

no luck

Rinconman · ‎06-26-2018

would this help?

https://www.dropbox.com/help/desktop-web/advanced-reinstall

Walter · ‎06-26-2018

Hey @Rinconman - sorry for the tardy response.

Are you still having this issue? Have you tried the advanced re-install you mentioned?

Let me know where you stand and we'll take it from there.

Walter
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join

Rinconman · ‎06-26-2018

I just did it. One note is the uninstall removed all the files in teh following so there was no DB folder:

%LOCALAPPDATA%

%APPDATA%

%PROGRAMFILES%

%PROGRAMFILES(x86)%

It is still resynching.

I did not delete my files, so it does not need to re-download, but synching is taking some time.