You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
After following the process to enable the "new" dropbox, files (709.4 MB) seem to have been moved as expected to ~/Library/CloudStorage/Dropbox. However, after updating one of the files...Dropbox con...
Am currently unable to provide a screenshot, as I have successfully completely removed my currently-installed Dropbox version (V163.4.5456) version (and wrote a short script to remove everything that I discovered gets installed with a Dropbox installation), then reinstalled the same version BUT DID NOT proceed with the update that moves the "Dropbox" folder from ~/Dropbox to ~/Library/CloudStorage/Dropbox. And everything is now syncing normally...taking only a few seconds to synchronize a single changed file and is no longer "hanging!"
Once I feel up to the "challenge" allowing Dropbox to move the folder to the new MacOS "secure location" and the syncing issue (presumably) returns, I will most definitely submit a screenshot. But note that I have only 21 total files (contained in four (a couple nested) folders and changing only one of the files resulted in the synchronization "hang!" (ie "sync in progress" showing on finder menu bar Dropbox icon). However "Your files are up to date" continued to show, and no sync errors were being reported. I know, weird...but that's what was happening.
the issue has not been resolved. He went back to the older version. I have the exact same issue with the new Mac version of Dropbox. The Syncing... message says just that. It doesn't tell you how many files are missing the synchronization. It's hang up somewhere.
Thanks!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
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You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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After following the process to enable the \"new\" dropbox, files (709.4 MB) seem to have been moved as expected to ~/Library/CloudStorage/Dropbox. However, after updating one of the files...Dropbox continues to continuously declare it to be \"syncing!\" No sync errors stated. Quitting the app and restarting did nothing to correct the problem. Logging out and back in again caused the continuous syncing to stop. However after another file update, the continuous syncing started again. How do I return to the previous Dropbox implementation because I cannot continue to deal with an app that does not function properly.
After following the process to enable the \"new\" dropbox, files (709.4 MB) seem to have been moved as expected to ~/Library/CloudStorage/Dropbox. However, after updating one of the files...Dropbox continues to continuously declare it to be \"syncing!\" No sync errors stated. Quitting the app and restarting did nothing to correct the problem. Logging out and back in again caused the continuous syncing to stop. However after another file update, the continuous syncing started again. How do I return to the previous Dropbox implementation because I cannot continue to deal with an app that does not function properly.
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MacOS 12.6.2 (Dropbox V163.4.5456).
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Can you please send me a screenshot of the exact syncing status of your Dropbox app?
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\n
Do you see a number of files trying to sync and if yes, does that number appear to change or does it remain the same?
\n
\n
Keep me posted!
","body@stringLength":"538","rawBody":"
Hi , and I’m sorry to hear about this.
\n
\n
Can you please send me a screenshot of the exact syncing status of your Dropbox app?
\n
\n
Do you see a number of files trying to sync and if yes, does that number appear to change or does it remain the same?
\n
\n
Keep me posted!
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Nancy,
Thanks for the prompt reply...
Am currently unable to provide a screenshot, as I have successfully completely removed my currently-installed Dropbox version (V163.4.5456) version (and wrote a short script to remove everything that I discovered gets installed with a Dropbox installation), then reinstalled the same version BUT DID NOT proceed with the update that moves the \"Dropbox\" folder from ~/Dropbox to ~/Library/CloudStorage/Dropbox. And everything is now syncing normally...taking only a few seconds to synchronize a single changed file and is no longer \"hanging!\"
Once I feel up to the \"challenge\" allowing Dropbox to move the folder to the new MacOS \"secure location\" and the syncing issue (presumably) returns, I will most definitely submit a screenshot. But note that I have only 21 total files (contained in four (a couple nested) folders and changing only one of the files resulted in the synchronization \"hang!\" (ie \"sync in progress\" showing on finder menu bar Dropbox icon). However \"Your files are up to date\" continued to show, and no sync errors were being reported. I know, weird...but that's what was happening.
Again, all is fine now.
Jeff A
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I'm glad to see that the issue has been resolved for now, but if you do come across it again, please let us know.
\n
\n
Thank you!
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the issue has not been resolved. He went back to the older version. I have the exact same issue with the new Mac version of Dropbox. The Syncing... message says just that. It doesn't tell you how many files are missing the synchronization. It's hang up somewhere.
Thanks!
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