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i am using a stand alone version of 1Password....it syncs/updates perfectly with a dropbox file to my iMac
but it will now no longer update/sync with the same version of 1Password on my Macbook air
i have gone through the trusted steps i have used successfully in the past
to delete data on 1Password and re-sync but that has not help
its dropbox file that i share with my partner
and he uses an identical iMac and Macbook air ( both ,,same operating versions ) and has no problems with the update/syncing
any thoughts // suggestions would be greatly appreciated
greetings Hannah
it seems the version of my dropbox app on my Macbook Air was old and not functioning
so i had to update my Mac operating system and then update the dropbox app
after all of that it worked again without any problems
thankyuuu for your kindness to check in
a warm smile
Kinzy
What does Dropbox say if you mouse over its icon on the status bar? Are other files syncing correctly?
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greetings Mark
thankyuuu for getting back to me so quickly
if you mean over the Dropbox icon on the top of my screen on my computer that has so far not been updating
it now says indexing 2 files...Uploading 8 files
on the other 3 computers,, the last files that i added 20 minutes ago synced immediately
Hey @Kinzy, did the application finish syncing eventually?
Or is it still stuck on that same number of files?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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greetings Hannah
it seems the version of my dropbox app on my Macbook Air was old and not functioning
so i had to update my Mac operating system and then update the dropbox app
after all of that it worked again without any problems
thankyuuu for your kindness to check in
a warm smile
Kinzy
Hi there!
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For more info on available support options for your Dropbox plan, see this article.
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