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hawcon's avatar
hawcon
Explorer | Level 3
2 years ago
Solved

Certain folder not syncing to computer

I recently downloaded the Dropbox app on a new windows device, and notice that one of the folders isn’t showing on my computer explorer. I have tried restarting computer, deleting and re-downloaded D...
desktop
sync
Windows
  • Rich's avatar
    Rich
    2 years ago
    hawcon wrote:
    I ... notice that one of the folders isn’t showing on my computer explorer.

    Make sure the folder name doesn't use any characters that would be considered illegal on a Windows system. If the name contains such characters, Dropbox won't be able to sync it to your computer.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
hawcon wrote:
I ... notice that one of the folders isn’t showing on my computer explorer.

Make sure the folder name doesn't use any characters that would be considered illegal on a Windows system. If the name contains such characters, Dropbox won't be able to sync it to your computer.

 

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