Certain folder not syncing to computer

[hawcon]

I recently downloaded the Dropbox app on a new windows device, and notice that one of the folders isn’t showing on my computer explorer. I have tried restarting computer, deleting and re-downloaded Dropbox. I also checked selective downloads and the folder is selected along with all the other files, however when I search for it in explorer it doesn’t show. The funny part is that the certain folder is the one I use the most. Any suggestions to what might solve the issue?

[Rich · Accepted solution]

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@hawcon wrote:
I ... notice that one of the folders isn’t showing on my computer explorer.

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Make sure the folder name doesn't use any characters that would be considered illegal on a Windows system. If the name contains such characters, Dropbox won't be able to sync it to your computer.

• https://help.dropbox.com/organize/file-names