Cannot upload files or drop them to my folder

[Diamondsweetness18]

I'm trying to transfer photos from my computer file to the Dropbox folder but every time I do it says cannot upload to an empty folder which doesn't make sense because of course it's going to be empty because it's a new folder that I built

[Diamondsweetness18]

I don't know what's going on. I copy and paste the photos and it still won't let me paste it to my new folder and I can't find a Dropbox phone number to call Dropbox customer service

[Walter]

Hi there @Diamondsweetness18; welcome to our Community!

I'm sorry for the late response here; if you're still having issues with this, could you please send us a screenshot of any errors you might get along with the exact steps you take to do this? 

Thanks a bunch! 

[Diamondsweetness18 · Accepted solution]

Well I had to save it to my computer and then drag it from there to my folder. It wouldn't let me drag it from my files on my phone directly when I was attacking it to the folder I have to save it first before doing it