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Re: Cannot exclude username folder from Dropbox sync with linux server

Cannot exclude username folder from Dropbox sync with linux server

isoci
Explorer | Level 3

Hello,

I have dropbox account, which is syncing with linux server. The problem is that i cannot exclude folder with username.

For example I have folder A, B and USERNAME. The username folder is created by dropbox and I don't have to remove it. I can exclude folder A and/or B, but username is syncing always, despite i exclude it.

How can I delete or exclude folder?

22 Replies 22

isoci
Explorer | Level 3

Yed, this was on screenshot before it was blurred 😄

Walter
Dropbox Staff

Hey @isoci, I'm sorry to jump in here, but have you tried excluding the team member's folder's subfolders instead of the whole member folder? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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isoci
Explorer | Level 3

Hello. Yes, I tried excluded whole folder or subfolder. The info was succesfull but it synchronizes >.<

Megan
Dropbox Staff

Hi @isoci, could you clarify the app's current syncing status, please? 

 

If you could also send us a screenshot of the folders you chose to exclude that are still on the device, I'd appreciate it. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Vincent B.10
Helpful | Level 6

I also just got migrated to the new file structure, so I have "Company name" and "User name" folders in my Dropbox root. Excluding the company folder was easy enough:

 

"dropbox exclude add companyname"

 

I would however also like to exclude the "User name" folder, apart from one directory inside this folder ("User name/keep-syncing-this"). However running this:

 

"dropbox exclude add 'User name'"

 

says the folder is excluded, but when I run dropbox exclude list, it's not there. Excluding subdirs inside the "User name" folder works, but this is rather tedious since the contents of "User name" are in flux, so I will have to keep adding new subdirs to the exclusion list.

 

Is there a way to do this?

Jay
Dropbox Staff

Hi @Vincent B.10, are you certain that you're adding the folder correctly using the arguments given on this page?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Vincent B.10
Helpful | Level 6

Yep, pretty sure. As you can see in the screenshot below, I add the exclusion with "dropbox exclude add $username", which it confirms. But it doesn't show up in the exclusion list:

 

dropbox-exclude.png

 

Edit: just to be clear, this is a business account.

Walter
Dropbox Staff

Hey @Vincent B.10, sorry to jump in here, but I just wanted to mention that by design users can't delete the team member folder on any platform. 

 

I hope this clarifies matters. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Vincent B.10
Helpful | Level 6
Hi Walter,

I don’t want to delete it, I want to exclude it. Is that the same thing, from Dropbox’s perspective?

Alsof, this is perhaps something for another topic, if I can’t exclude it, is it possible to use wildcards for excluding files in Dropbox on Linux? Adding all these directories by hand is not something I consider fun.

Nancy
Dropbox Staff

Hey @Vincent B.10, I hope you're doing well. 

 

I double checked this with the team, and they've confirmed that the team member folder can't be selsynced out. 

 

Also, I'm afraid we don't offer support for wildcards, so I can't provide details on this. Perhaps, you can give it a try, and see if it'd work for what you wish to achieve.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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