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endmission's avatar
endmission
New member | Level 2
8 years ago

Can't unshare a folder

Hello,   I am a French Guy so sorry for my English. I am not able to cancle the sharing of a folder even if I do this on the setting of that folder. Like this way : https://www.dropboxforum.com/t5/...
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jspencer's avatar
jspencer
Helpful | Level 5
8 years ago

I am having the same issue.  I need to move a folder that was shared to a new shared folder.  I choose "unshare" for my original folder.  It removed all members.  It states  "only you", meaning me, yet the shared icon will not got away nor can I move it to a new shared folder.  And please don't say if it says "only you" then I need to removed myself.  All of my folders that are unshared say that, yet aren't shared and do not have the icon representing the folders are shared.  This has happened to me multiple times and I can't seem to find any advice on how to fix the problem other than copy all of the files to a new folder individually, which is a waste of time.

Zed's avatar
Zed
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hello jspencer,

 

If you are the owner of that shared folder, when you click on "Share" you should see the

 

:gear: Folder Settings and then Unshare folder.

 

Let me know if that helps, thanks!

  • jspencer's avatar
    jspencer
    Helpful | Level 5
    8 years ago

    Yes, and I did click Unshare.  However, the folder itself (even after I unshare) still has the "shared" icon - the two people figures in the folder.  The members column shows "only you".  After I have clicked unshare, and try to move it to a new shared folder, I get a message that I can't, because I can't have a shared folder within a shared folder.  I understand that concept.  Unfortunately, when I unshare, it doesn't recognize that.  It removes all the members, but like I said, the folder icon still shows two people figure like it is still shared.

      • dave800's avatar
        dave800
        New member | Level 2
        7 years ago
        While it's mind boggling that i'm the only member of the folder and its still considered "shared" is beyond me, but once I unshared the folder from everyone, than I was able to move it, Thank You

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