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Forum Discussion
David Russell
12 months agoExplorer | Level 3
Can no longer access photos library
Need to remove dropbox setting that moves photo library from mac to dropbox. Running dropbox on mac OS 14.1.1
David Russell
Explorer | Level 3
I doubt if you can figure this out. I'm on OS 14.1.1
I have the basic Dropbox which stores what little I have on the computer and maybe my iPhone.
They synced earlier. Now they don't. Apple screen shared with me and did all it knew what to do about it and referred the issue to Dropbox.
They say, somehow Dropbox has the privilege over Apple in this case.
I guess you will get other people complaining. Thanks for you help.
Walter
12 months agoDropbox Staff
Are you referring to Dropbox Backup feature perhaps David Russell?
Do you see any folders on your backups page?
- David Russell12 months agoExplorer | Level 3
I see where you say...how do I turn them off? I really only desire to use Dropbox for sending material. Wow ...hope it solves the problem...hope hope hope.
- Walter12 months agoDropbox Staff
You should be able to disable or delete your backups from that page David Russell
If you're using the desktop app, you should be able to do it through the app's preferences, under the Backups tab.
- David Russell12 months agoExplorer | Level 3
I seem to have another computer which I started Dropbox on. Maybe I need to get on it to find the delete or disable switch. Starting that up now...will get back to you soon.
I had a stroke a few years ago and this computer has gotten smarter than me since...that's a lie...about my brilliance...lol
- Walter12 months agoDropbox Staff
No worries David Russell - you can take as much time as you need.
Just keep us posted with any updates!
- David Russell12 months agoExplorer | Level 3
I got on the other computer and don't see how I disable the backup.
- Jay12 months agoDropbox Staff
Is the Dropbox desktop application installed on that machine? Could you try following these steps to delete the backup on your account?
- David Russell12 months agoExplorer | Level 3
Walter... you haven't responded. You're the person who has a better understanding of what I have done. How do I prevent Dropbox from interfering with my syncing with my photos on my phone and how do I re-link the photos to my computer?
- Walter12 months agoDropbox Staff
Do you have the Dropbox app installed on the other computer David Russell?
If so, you can access the desktop app's preferences and disable the backups from there.
Otherwise, you should be able to delete them from your backups page.
As for re-linking the photos to your computer, you should also be able to download them from your backups page.
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