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Can I link my old Dropbox folder again to my account after moving to a new device?
I am a DropBox Pro user since many years. Lightning destroyed my W7 PC where I had a partition 😧 with a folder named DropBox. The folder was replicated and syncronized with the DropBox cloud.
Now ...
Hi Nancy, checking the syncing icons next to file names what i could not do up to now, there were only the dreaded Xes. Now however, I have taken the drastic measure and simply uninstalled onedrive, and that seems to have cured this problem. So, for the moment at least, DropBox is starting to look familiar again. Next will be to change the local DropBox location from C:\Users\.... to somewhere else more convienient. Many thanks for you all for your help solving this 😃
Jay
Dropbox Staff
Dropbox StaffHi LaEi, the grey X marking are related to a conflict with OneDrive. Could you try quitting the OneDrive app on your machine to see if the icons change?
Additionally, the Dropbox icon is there in the system tray, showing the red 4 number on it.
Hi Jay,
sorry for the late answer. I thought I sent an answer on Wednesday, but it never turned up here?
Anyway, I have not activated onedrive and have no account either. I have a lot more confidence in DropBox than in onedrive so have never used it anywhere, but with windows you can never know what the system does, can you?
As to the system tray, I now see the Dropbox icon, I probably overlooked it because it was black and not blue.
Hi,
this is what it looks like.
- Hannah
Thanks for that, LaEi.
One more thing I'd like you to check is the location of your Dropbox folder according to the app.
You can find that in the "sync" tab of your Dropbox preferences. What is the location shown there?
Hi Hannah, this is how it looks
It is enough to only open f.ex. a jpg for viewing, or marking any file with "Make available offline" to remove the X.
The X question has so far not got any explanation, but I suspect it means that a file with that marking is not stored locally, is this correct?
The other issue here is how to know whether any particular local file is replicated in the cloud or not. Before I had to reinstall DropBox, a file that I stored locally in the DropBox folder got a small marking when it was successfully stored in the cloud. Now there seems to be no way to know if a local file really is replicated in the cloud.
- Nancy
Hi again, LaEi! As for the grey X icon you keep seeing, this is usually the explanation.
Other than that, you can check if your Dropbox app has synced all of your files to our servers, and hence your online account, by checking its syncing status; if it says it’s up to date, then you should be good. Besides that, you can also check the syncing icons next to each one of your files.
Hi Nancy, checking the syncing icons next to file names what i could not do up to now, there were only the dreaded Xes. Now however, I have taken the drastic measure and simply uninstalled onedrive, and that seems to have cured this problem. So, for the moment at least, DropBox is starting to look familiar again. Next will be to change the local DropBox location from C:\Users\.... to somewhere else more convienient. Many thanks for you all for your help solving this 😃
