Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I started syncing a large file and it is going to take too long. Can I cancel a sync?
So you used the website to do this @PacificNW - is that correct?
In that case, you can close your web session and open a new window on your web browser.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi @PacificNW, thanks for joining the Community!
Just to check first, did you move the file into the Dropbox folder for the file to be synced via the Dropbox desktop application, or were you trying to upload the file via the site directly, or the mobile app?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I clicked on Upload.
So you used the website to do this @PacificNW - is that correct?
In that case, you can close your web session and open a new window on your web browser.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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That works. Thank you. 🙂
Glad to hear that @PacificNW
See you around the Community and take care!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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