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Business Dropbox Folder appears in Personal Dropbox

Business Dropbox Folder appears in Personal Dropbox

R_obertwdc
New member | Level 2

Hello,

 

I have a Business Dropbox account folder and a Personal Dropbox account folder both in my Microsoft File Explorer. Somehow, my Business folder has all of a sudden appeared as a folder 'inside' my Personal Dropbox. I'm not sure what happened. I want to remove that folder from my personal account, but am afraid if I delete the folder from my personal account, it will also delete the folder all together from the Business account. Can someone help me figure out how I can safely unlink that Business folder from my personal account?

 

Thank you!

1 Reply 1

Jay
Dropbox Staff

Hi @R_obertwdc, thanks for messaging the Community!

 

Just for clarification, were both Dropbox folders associated with different Dropbox accounts entirely under different emails?

 

Do you see any changes on the events page?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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