cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Block-level sync for VeraCrypt not working post 83.4.152 update

Block-level sync for VeraCrypt not working post 83.4.152 update

bph2019
Helpful | Level 6
Go to solution

Greetings all,

After DB auto-updated to 83.4.152, I noticed that the block-level syncing doesn't seem to be detecting changes anymore for my VeraCrypt container.

Before the update, everytime I dismount my VC encrypted container, DB will index the file and compare the deltas at the block-level -- syncing the block-level changes.  However, after the 152 update, I've noticed that even with lots of changes in the VC container, after I dismount, DB detects no changes to the encrypted file.  I end up having a bunch of conflicts when trying to sync between machines via the "rename the file and rename it back" approach.

Could someone share resolution or your similar experiences if you're also using encrypted containers with DB?

Thanks,

BPH

143 Replies 143

nei a.
Experienced | Level 11
Go to solution

really? " account-specific information that may be necessary to troubleshoot"

 

it seems to me that dropbox has not or is not willing to understand the problem

 

there is nothing account specifc here, just install veracrypt, create a dummy container, set the flag not to update the file timestamp

and observe that it does not sync

Olivier32
New member | Level 2
Go to solution

Thank you @MSDDROP, your workaround works fine : 

 

Within Veracrypt -> Preferences -> Untick Preserve modification timestamp of conntainers.
Now each time I close a Mounted Volumn I can see it Sync up (changes only as only takes a second).

 

Pups Ivan
New member | Level 2
Go to solution

Hi all! I have 113.4.507 version and same problems. And nothing new so far?

Jay
Dropbox Staff
Go to solution
Hi @Pups Ivan, have you tried the info provided here to see if this helps?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Tom30
Collaborator | Level 9
Go to solution

The "workaround" is not an option. 

What's the current status on implementation?

I mean seriously this ticket is 2 years old!

 

Tom30
Collaborator | Level 9
Go to solution

@Jay ?

nei a.
Experienced | Level 11
Go to solution

@dropbox, is now fixed or not? a simple yes or no  would help .....

nei a.
Experienced | Level 11
Go to solution

anyone home?

Hannah
Dropbox Staff
Go to solution

Hey @nei a., thanks for the nudge here.

 

I've opened up a ticket for you so we can look into this further through our support channel. 

 

If anyone else is having trouble with this, please reach out to our support team and let me know your ticket numbers.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

nei a.
Experienced | Level 11
Go to solution

thanks for this, but somehow I cannot access the ticket. but nevertheless I do not really need this ticket, all information is in this thread.
I need the question answered, which I asked above, i.e.  has this bug been fixed?

2 years ago I lost data due to this, and this is something that should never happen, the first few times dropbox stated it fixed "something", it still did not work based on my tests, others also confirmed this in this thread.
the latest answer we got from Dropbox regarding this  is from 2020  ... " I'm afraid we don't have a concrete ETA to share with you. "

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
  • User avatar
    Tom30 Collaborator | Level 9
  • User avatar
    Garrett Helpful | Level 6
  • User avatar
    nei a. Experienced | Level 11
What do Dropbox user levels mean?