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Forum Discussion
Binary files instad of folders
Hi everybody I have a problem that onw of shared folders in dropbox became binary file when I`m sync it with my local storage. From MAC OS or Windows it`s possible to open that file, it works like...
Lusil
Dropbox Staff
Dropbox StaffHey zacanger, thanks for nudging us on this thread.
Just to make sure that I have a better visual of your concern, could you let me know the following pieces of information?
- Are you running the current stable version of the desktop app on your Mac computer?
- Could you send me screenshots (without any personal info) showing what the files look like when they get synced?
Looking forward to hearing back from you!
I believe I'm on the stable version. My current version on both Mac and LInux is 100.3.406.
Here's another test I did with a text file that contains "Testing" and a 100x100 pixel black square image. When opening the text file on the mac side in textedit, it comes up as blank. Here are screnshots of the files in Finder, xxd on each of the files, and attempting to open the image in Preview and the text file in Vim. https://imgur.com/a/tGMwZWI
Something I just noticed is that this only occurs when a directory was freshly synced with Selective Sync. When I initially created the test directory and files and they synced, they showed up just fine. When I unsynced them, then synced them again, they got corrupted.
Update: I should first mention that smart sync is _not_ enabled. It looks like files are being marked as "online only" and the only way to actually sync them is to open up Finder, find the smart sync settings in the context menu, and check "Local." Thanks to this thread for the answer: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-desktop-on-Mac-corrupts-files-downloading-from-web-is/td-p/371006
That solves the immediate problem of corrupt files, but I guess points to a bug with sync: I have smart sync turned off, so synced files should actually fully sync.
- Lusil
Thanks for keeping me in the loop, zacanger, and glad to hear that you were able to resolve your initial concern.
As for the files, you are right, when you sync a folder back from your selective sync settings and you have Smart Sync, it'll sync as online-only by default.
However, could you check if Smart Sync is indeed turned off for your account by going to your Dropbox system extension under your General tab online?
Let me know what you find, thanks!
