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Tacitus24's avatar
Tacitus24
Collaborator | Level 8
3 years ago

Another selective sync conflict.....

Following a reinstall of DB to my Macbook Air M1 necessitated by the move of the Dropbox folder to ~/library/cloudstorage/Dropbox  I now have two folders of camera uploads - one of which is labelled "camera uploads (Selective Sync Conflict)".  Note this is only on the machine where I had to do the reinstall - none of the other machines has a folder named camera uploads.  

 

The Dropbox prefs file on both this machine - Macbook Air M1 - and the Desktop Mac Mini now both list two copies of camera uploads (one with sync conflict) neither of which is selected....  Neither machine is allowd to upload photos.  

 

Neither of the folders appears in the Desktop Dropbox folder and neither of them as shown on the web interface contains any files, so there are no conflicts to resolve.  

 

Is there any way to delete the "camera uploads (selective sync conflicts) folder?  This would probably need to be done via the web interface since it applies to two machines.

3 Replies

  • Hi Tacitus24, and thanks for posting this on the Community. 

     

    It sounds like you’re having the issue that’s described here

     

    Can you please check the provided solution, and let me know if it works for you? 

     

    Keep me posted for any updates!

    • Tacitus24's avatar
      Tacitus24
      Collaborator | Level 8

      Hi Nancy:  I don't use the camera upload feature at all so I'm not sure how it happened other than it must have occurred as a result of reinstalling the app on the Macbook Air M1.

       

      However I noticed that the the two folders - non conflicted and conflicted - were also present on the iPad.  However on the iPad it is possible to delete the one labelled 'conflicted'.  Since there were no images in either folder I simply deleted the  'conflicted' one.  That appears to have propagated through to the other devices.  All that appears in the sync prefs is a de-selected camera uploads folder.  

       

      So far all appears well.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi Tacitus24, thanks for the update!

         

        If the folder had no content in it, you did well for deleting it. In any case, keep an eye out, and let us know of any updates. 

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Following a reinstall of DB to my Macbook Air M1 necessitated by the move of the Dropbox folder to ~/library/cloudstorage/Dropbox  I now have two folders of camera uploads - one of which is labelled \"camera uploads (Selective Sync Conflict)\".  Note this is only on the machine where I had to do the reinstall - none of the other machines has a folder named camera uploads.  

\n

 

\n

The Dropbox prefs file on both this machine - Macbook Air M1 - and the Desktop Mac Mini now both list two copies of camera uploads (one with sync conflict) neither of which is selected....  Neither machine is allowd to upload photos.  

\n

 

\n

Neither of the folders appears in the Desktop Dropbox folder and neither of them as shown on the web interface contains any files, so there are no conflicts to resolve.  

\n

 

\n

Is there any way to delete the \"camera uploads (selective sync conflicts) folder?  This would probably need to be done via the web interface since it applies to two machines.

","body@stringLength":"1083","rawBody":"

Following a reinstall of DB to my Macbook Air M1 necessitated by the move of the Dropbox folder to ~/library/cloudstorage/Dropbox  I now have two folders of camera uploads - one of which is labelled \"camera uploads (Selective Sync Conflict)\".  Note this is only on the machine where I had to do the reinstall - none of the other machines has a folder named camera uploads.  

\n

 

\n

The Dropbox prefs file on both this machine - Macbook Air M1 - and the Desktop Mac Mini now both list two copies of camera uploads (one with sync conflict) neither of which is selected....  Neither machine is allowd to upload photos.  

\n

 

\n

Neither of the folders appears in the Desktop Dropbox folder and neither of them as shown on the web interface contains any files, so there are no conflicts to resolve.  

\n

 

\n

Is there any way to delete the \"camera uploads (selective sync conflicts) folder?  This would probably need to be done via the web interface since it applies to two machines.

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Another selective sync conflict.....","moderationData":{"__ref":"ModerationData:moderation_data:645707"},"body":"

Hi Tacitus24, and thanks for posting this on the Community. 

\n

 

\n

It sounds like you’re having the issue that’s described here

\n

 

\n

Can you please check the provided solution, and let me know if it works for you? 

\n

 

\n

Keep me posted for any updates!

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Hi Nancy:  I don't use the camera upload feature at all so I'm not sure how it happened other than it must have occurred as a result of reinstalling the app on the Macbook Air M1.

 

However I noticed that the the two folders - non conflicted and conflicted - were also present on the iPad.  However on the iPad it is possible to delete the one labelled 'conflicted'.  Since there were no images in either folder I simply deleted the  'conflicted' one.  That appears to have propagated through to the other devices.  All that appears in the sync prefs is a de-selected camera uploads folder.  

 

So far all appears well.

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Hi Tacitus24, thanks for the update!

\n

 

\n

If the folder had no content in it, you did well for deleting it. In any case, keep an eye out, and let us know of any updates. 

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