We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Where are "available offline" Dropbox files and folders stored on Android devices?
I know this question has been asked a million times (I've googled it), but I still can't find where my offline files are stored on my phone. I've looked in SD card>Android>data>com.dropbox.android>fi...
Thanks for the update David K.124!
First off all, note that making a file “Available offline” makes a local copy of your file within our mobile app. The file can be then viewed offline and will sync with Dropbox. If any changes are made to the file while you are offline, the changes will be synced once your device is connected to Wi-Fi.
On Android, you can make a file “Available offline” by following these steps:
- Open the Dropbox app and navigate to the file you want to make available for offline access.
- Tap the arrow to the right of the file name
- Toggle the switch next to “Available offline” on (green).You can find out where all of the files you have made available offline by tapping the menu button and selecting “Offline files” to open the folder.
Could you try exporting the MP3 file from the Offline Files or Home view now and let me know if this persists? You should be able to see "export" option for MP3 files as well after pressing the ellipsis button (...) so if this is still not happening please send me a screenshot so I can have a visual of this as well.
Thanks for your patience and cooperation again David. Please let me know if this worked for you.
Walter
Dropbox Staff
Dropbox StaffThanks for the update David K.124!
First off all, note that making a file “Available offline” makes a local copy of your file within our mobile app. The file can be then viewed offline and will sync with Dropbox. If any changes are made to the file while you are offline, the changes will be synced once your device is connected to Wi-Fi.
On Android, you can make a file “Available offline” by following these steps:
- Open the Dropbox app and navigate to the file you want to make available for offline access.
- Tap the arrow to the right of the file name
- Toggle the switch next to “Available offline” on (green).
You can find out where all of the files you have made available offline by tapping the menu button and selecting “Offline files” to open the folder.
Could you try exporting the MP3 file from the Offline Files or Home view now and let me know if this persists? You should be able to see "export" option for MP3 files as well after pressing the ellipsis button (...) so if this is still not happening please send me a screenshot so I can have a visual of this as well.
Thanks for your patience and cooperation again David. Please let me know if this worked for you.
Yes, I do see the "Export" option if I view "Offline" files. But as I said, all this is too much trouble just to be able to copy some MP3 files to my phone, it's far less work just to copy them over a USB cable.
I've been usng Dropbox for several years now, and I'm sure I didn't need to do this on my old phone, which had an earlier version of Dropbox. (Was this an "enhancement" they introduced?) So I still don't see any real advantage to using Dropbox on my phone any more.
