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Forum Discussion

E_d's avatar
E_d
Helpful | Level 5
2 years ago

When will the MacOS Update be forced on users to move to Users/xxxx/Library/CloudStorage/Dropbox ?

The new MacOS update that moves Dropbox to Users/xxxx/Library/CloudStorage/Dropbox is causing a massive issue as all the excel files that are linked to other Dropbox files now no longer work as the l...
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Mac OS
  • dragononamac's avatar
    dragononamac
    2 years ago
    Ok so I downgraded by simply uninstalling Dropbox (removing old Dropbox folder after that) then downloading fresh and reinstalling.

    Now I ignore the upgrade message that pops up to move all files to cloudstorage folder

    Spotlight is working and so is finding files in finder - Dropbox online customer service are genuinely hopeless individuals who’ve probably never used cloud services before (perhaps at the most basic level)
dragononamac's avatar
dragononamac
Collaborator | Level 8

Dropbox customer service are useless - this new version has fu**ed my entire system.

Spotlight doesn't work, searching in finder doesn't work, they've ruined it,

How do we downgrade to the last working version?

dragononamac's avatar
dragononamac
Collaborator | Level 8
2 years ago
Ok so I downgraded by simply uninstalling Dropbox (removing old Dropbox folder after that) then downloading fresh and reinstalling.

Now I ignore the upgrade message that pops up to move all files to cloudstorage folder

Spotlight is working and so is finding files in finder - Dropbox online customer service are genuinely hopeless individuals who’ve probably never used cloud services before (perhaps at the most basic level)
  • E_d's avatar
    E_d
    Helpful | Level 5
    2 years ago

    Thanks - I had tried uninstalling and downloading again but it hadn't worked - however removing the old dropbox folder after that seems to have done the trick. 

     

    I wonder how long we can ignore the upgrade message from - hopefully long enough to work out an alternative platform, as this 'upgrade' renders it largely useless for me

     

    Thanks for your help!

    • dragononamac's avatar
      dragononamac
      Collaborator | Level 8
      2 years ago
      Yeah it will be irritating until Dropbox remove it or offer an option to hide it,
      Just glad everything is working now as it was before
      • E_d's avatar
        E_d
        Helpful | Level 5
        2 years ago

        Irritating I can deal with - my concern is that they force the upgrade on us and then we're screwed again! 

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