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Forum Discussion
E_d
2 years agoHelpful | Level 5
When will the MacOS Update be forced on users to move to Users/xxxx/Library/CloudStorage/Dropbox ?
The new MacOS update that moves Dropbox to Users/xxxx/Library/CloudStorage/Dropbox is causing a massive issue as all the excel files that are linked to other Dropbox files now no longer work as the l...
- 2 years agoOk so I downgraded by simply uninstalling Dropbox (removing old Dropbox folder after that) then downloading fresh and reinstalling.
Now I ignore the upgrade message that pops up to move all files to cloudstorage folder
Spotlight is working and so is finding files in finder - Dropbox online customer service are genuinely hopeless individuals who’ve probably never used cloud services before (perhaps at the most basic level)
dragononamac
2 years agoCollaborator | Level 8
Dropbox customer service are useless - this new version has fu**ed my entire system.
Spotlight doesn't work, searching in finder doesn't work, they've ruined it,
How do we downgrade to the last working version?
- dragononamac2 years agoCollaborator | Level 8Ok so I downgraded by simply uninstalling Dropbox (removing old Dropbox folder after that) then downloading fresh and reinstalling.
Now I ignore the upgrade message that pops up to move all files to cloudstorage folder
Spotlight is working and so is finding files in finder - Dropbox online customer service are genuinely hopeless individuals who’ve probably never used cloud services before (perhaps at the most basic level)- E_d2 years agoHelpful | Level 5
Thanks - I had tried uninstalling and downloading again but it hadn't worked - however removing the old dropbox folder after that seems to have done the trick.
I wonder how long we can ignore the upgrade message from - hopefully long enough to work out an alternative platform, as this 'upgrade' renders it largely useless for me
Thanks for your help!
- dragononamac2 years agoCollaborator | Level 8Yeah it will be irritating until Dropbox remove it or offer an option to hide it,
Just glad everything is working now as it was before
- vomkelter2 years agoNew member | Level 2
This is the truth. Not being able to search contents and through the finder makes this version of Dropbox worthless for Mac users.
- Visual Rhythm2 years agoHelpful | Level 6
i cannot even believe they think this is acceptable behavior
- mjweav2 years agoNew member | Level 2
Absolutely terrible way to drop a bomb on long term users that have thousands of file/folder references to the standard (old) location.
I really hope a smoother option (sym links) or something can be used. They also do not explain their rationale for doing this. I am also very steamed about what I understand to be that after the migration, all files will be defaulted to "offline"... this is ALSO a huge problem being imposed upon users.
I'm so ticked off right now...... thankfully I HAVE NOT YET taken the Update and will hold off as long as possible in hopes that all of this user feedback will force a rethink or better solution. What a nightmare... (Excel links, Paper Links FCPX Libraries, production team sharing/upload system) all will get massively impacted to the tune of HUNDREDS OF HOURS trying to find/sort out the issues. Not fun...
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