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When I click the Dropbox icon on my task bar, there is no avatar for me to choose from.

When I click the Dropbox icon on my task bar, there is no avatar for me to choose from.

Judy12159
Helpful | Level 7
Go to solution

I'll start with this: When I open Dropbox from my taskbar, there's no avatar for me to choose to set up Sync. If I go to my Dropbox account online, there's no Sync option under Preferences. Where am I going wrong? Thanks in advance.

12 Replies 12

Judy12159
Helpful | Level 7
Go to solution

Yup, it's Dropbox. I can add my password and get to the password app. If I click on "lock," I then have to reenter my password. And it's not the password for my regular Dropbox account.

Sneds1
New member | Level 2

I press the icon on task bar but dropbox does not open

 

Walter
Dropbox Staff

Hey @Sneds1 - if this persists after rebooting your computer, could you reinstall using the offline installer from this page directly and let us know how it goes? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    Sneds1 New member | Level 2
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    Judy12159 Helpful | Level 7
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    Rich Super User II
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