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Forum Discussion
Judy12159
2 years agoHelpful | Level 7
When I click the Dropbox icon on my task bar, there is no avatar for me to choose from.
I'll start with this: When I open Dropbox from my taskbar, there's no avatar for me to choose to set up Sync. If I go to my Dropbox account online, there's no Sync option under Preferences. Where am ...
- 2 years ago
Hi Judy12159, I hope you're doing well!
Have you made sure that you're clicking your little Dropbox icon, that is located next to your WiFi, when trying to find your avatar, and preferences and not the bigger one that looks like this?
As for your account online, you wouldn't be able to find your Sync tab, and preferences there, since these are tabs on the desktop app. Can you clarify what it is, that you're trying to achieve on your end?
Keep me posted, and we'll take it from there!
Judy12159
Helpful | Level 7
Sorry for so many questions all at once.
1. Yes, I can see all my backups at the link you provided.
2. Before I realized that my Documents folder was being backed up automatically, I had copied it manually to Dropbox. I'm assuming that's a totally different folder than the "official" backup. Is that correct? I wasn't asking about deleting the icon.
3. Hmmm...Is there a reason why the passcode isn't available for the desktop? Doesn't that result in a lack of security?
4. Is the version the "External version: 278.7? If not, where would I find that? I just installed it this afternoon if that helps!
5. In the instructions I get to "Under the Features section, tap Configure Passcode," but there's no "Features" section!
Thanks for your patience.
Judy12159
2 years agoHelpful | Level 7
P.S. I was just asked to set up a passphrase for my desktop, so I did!
- Rich2 years agoSuper User II
Judy12159 wrote:
I was just asked to set up a passphrase for my desktop, so I did!
The Dropbox desktop application doesn't have an option for a passcode or passphrase. Are you sure it was Dropbox that you set that up in?
- Judy121592 years agoHelpful | Level 7
Yup, it's Dropbox. I can add my password and get to the password app. If I click on "lock," I then have to reenter my password. And it's not the password for my regular Dropbox account.
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