Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I have used Dropbox for a good 6 years now on various Ubuntu Linux boxes, but I'm now having hiccups with Dropbox on Ubuntu 24.04.1 compared to a 20.04.6 setup on a different pc.
The 20.04 pc shows the following:
klojum@pc1:~$ dropbox status
Up to date
klojum@pc1:~$ dropbox version
Dropbox daemon version: 211.4.6008
Dropbox command-line interface version: 2020.03.04
The 24.04 pc shows the following:
klojum@pc2:~$ dropbox status
/usr/bin/dropbox:613: DeprecationWarning: isSet() is deprecated, use is_set() instead
if self.stop_event.isSet(): break
Up to date
klojum@pc2:~$ dropbox version
Dropbox daemon version: 211.4.6008
Dropbox command-line interface version: 2019.02.14
So... Why is the freshly set up Ubuntu 24.04 pc using an older command-line interface version? I installed Dropbox identically from the installer file off the Dropbox website. Is this older version also responsible for the various Deprecation Warnings I'm getting on my screen? And BTW, 2019..?! Really? That's almost 6 years ago.
I'm also getting "conflicted versions" of files again, which I haven't had for years.
Where can I find the 'latest' version of Dropbox for Ubuntu Linux 24.04?
Any insight on this is certainly welcome.
Hi @Klojum, thanks for bringing this to our attention.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Jay,
Perhaps I should have mentioned that I am on the Basic Plan (connecting to max 3 devices), and I simply used the "dropbox_2024.04.17_amd64.deb" file linked on the Dropbox website. I hope this situation doesn't end Dropbox support for me.
Ubuntu 24.04 was released a week after your last Linux installation file, and as a former ISTQB tester I know that software regression hiccups are not uncommon. Seeing the date of the install file as well as those of the CLI versions I do get the nagging feeling that Linux OS development isn't too high on the Dropbox Team to-do list.
So, as a Basic Dropbox user on Ubuntu Linux 24.04.1, what are my options?
Since you're already using 3 devices, and it sounds like your current device is already connected to your account, you should be able to perform the advanced reinstallation steps, since you won't go over the device limit.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!