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muxxum's avatar
muxxum
Helpful | Level 5
2 years ago

URL to link account in Linux does not work

I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work.  I can relaunch dropbox and it brin...
Desktop
desktop app
Install
Installing
Linux OS
Web
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    Thanks everyone who submitted tickets (and also the ones that helped here with info). 

     

    We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.

     

    We can definitely look into it that for you if that's the case. 

     

    Thanks again!

    Sam 

     

     

     

     

Здравко's avatar
Здравко
Legendary | Level 20
Nancy wrote:

...

Anyone who still has issues with this, please log a ticket with our support team via this page. 

...

Hi Nancy,

Did you try install the application? 🤔 If so, did it start work immediately? If so, you're lucky girl! 😉 Try unlink  and relink anew (if needed multiple times); for sure will get to described situation.

Once there you can describe it (in support ticket if you want) much better. 🙋 Don't you agree?

pk14's avatar
pk14
New member | Level 2
2 years ago

I tried it with the support chat. That was not helpful at all. I won't waste more time on this.

Either the Dropbox programmers fix *their* error within days or we'll move on to another product.

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