We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

muxxum's avatar
muxxum
Helpful | Level 5
2 years ago

URL to link account in Linux does not work

I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work.  I can relaunch dropbox and it brin...
Desktop
desktop app
Install
Installing
Linux OS
Web
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    Thanks everyone who submitted tickets (and also the ones that helped here with info). 

     

    We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.

     

    We can definitely look into it that for you if that's the case. 

     

    Thanks again!

    Sam 

     

     

     

     

Allen Lam's avatar
Allen Lam
Helpful | Level 5

Same problem here. I am not on basic, paying an annual fee. If my linux notebook cannot connect to dropbox, I have to do a change:

- either change to windows,

- or, change my cloud storage from dropbox to something else

 

Obviously we linux people will choose the second one.

Dropbox Support and Dev teams please give us a solution, or we'll find our own solutions to drop this unconnectable dropbox.

sverbil's avatar
sverbil
New member | Level 2
2 years ago

Same problem here:  not on basic, paying for the 2 TB subscription, nonsense error message comes up on a new SUSE Leap installation.  Dropbox was working just fine on this same hardware running Fedora 38.  Something's seriously wrong with you validation server.

  • gigithecode's avatar
    gigithecode
    Explorer | Level 3
    2 years ago

    Same problem here. Can you Dropbox take US into account and fix it!?

    • Mich8's avatar
      Mich8
      New member | Level 2
      2 years ago

      Same problem.

       

      One dropbox account signed-in at a Debian Stable laptop.

      Today did an identical installation of Debian Stable on another laptop and experienced this dropbox problem

      "Error

      Invalid URL. Please check your client for a new one."

       

       

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!