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Forum Discussion

RyRy's avatar
RyRy
Explorer | Level 4
2 months ago

The Dropbox desktop application is causing my Mac to not start up properly

Hi, Since Monday, my MacBook Pro has been crashing and not starting up properly. I ended up on the phone to Apple Support, and we isolated the problem, which is ... Dropbox! I can get my comput...
Desktop
desktop app
Mac OS
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey Ryan! Hope you don’t me jump in. Can you post here a full screenshot of the new error you’re getting now? I’ll be able to further help this way.

RyRy's avatar
RyRy
Explorer | Level 4
2 months ago

Hi Nancy, thanks for jumping in. Oddly, it looks like everything is working again. Perhaps there was a lag due to reinstalling the macOS .... Thanks for your help! Ry

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