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Bob4244's avatar
Bob4244
Helpful | Level 5
11 months ago

The Dropbox app won't launch on my PC

Hello.  The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I cl...
Desktop
desktop app
Setting up the apps
Windows OS
aptdhunter's avatar
aptdhunter
New member | Level 2

Hi All, I'm having exactly the same problem. I have installed, uninstalled, reinstalled the app a number of times. However, I still can not get it to open. The revolving circle appears, and then nothing. Really frustrating. I have a brand new Windows Surface laptop. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey aptdhunter, sorry to hear that.

 

Do you happen to have any security programs, like an antivirus, VPN, firewall, etc. that could be blocking Dropbox from running?

 

If so, try to disable them temporarily, to see if it helps.

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