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Bob4244's avatar
Bob4244
Helpful | Level 5
11 months ago

The Dropbox app won't launch on my PC

Hello.  The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I cl...
Desktop
desktop app
Setting up the apps
Windows OS
SandraSim's avatar
SandraSim
New member | Level 2
I have the app on my desktop and when you click on it it does not open Dropbox nothing happens.
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi again, FP-MKD.

 

There are several things that could be causing this issue for you, not necessarily a bug.

 

Please open the thread we're chatting on and you'll see other replies from other users and some troubleshooting steps from our team, which might be helpful to you.

  • FP-MKD's avatar
    FP-MKD
    New member | Level 2
    5 months ago

    Madame, obviously you are not understand what I am writing. The internet is full of all these bugs from Dropbox. This ha to be fixed from the developer and programmer, No one else has to do any troubleshooting and I will not either.

    Thanks , the are several alternatives to the buggy software Dropbox, f.e.

    Top Dropbox Business Alternatives, Google Drive, OneDrive for Business Box, FileCloud,Tresorit, ShareFile., Egnyte Platform, Zoho WorkDrive,ect.
    • aptdhunter's avatar
      aptdhunter
      New member | Level 2
      5 months ago

      Hi All, I'm having exactly the same problem. I have installed, uninstalled, reinstalled the app a number of times. However, I still can not get it to open. The revolving circle appears, and then nothing. Really frustrating. I have a brand new Windows Surface laptop. 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey aptdhunter, sorry to hear that.

         

        Do you happen to have any security programs, like an antivirus, VPN, firewall, etc. that could be blocking Dropbox from running?

         

        If so, try to disable them temporarily, to see if it helps.

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