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Sync'd files not being removed from Source after deleting them on the destination.

Sync'd files not being removed from Source after deleting them on the destination.

Bill C.42
Explorer | Level 4

I have been testing my dropbox syncing results.  Last night I sync'd 8 GB of files (8 files total) from one pc (source) to another (destination).   The next morning (today) after making sure they were good to go, then I deleted them from the destination pc but a few hours later I see they are still on the source.   I checked "View Sync Issues" menu.  It says "No issues".   Is there some other logging that I can view to see why they didn't get removed from the source?  The internet connections at both are stable and both pc's were connected when I removed the files from the destination pc. (I was anydesked into both PCs at the time of the deletion so there was no connectivity issues)   The PC's are on different Internet connections, so its not a Lan Sync issue.  Both internet connections are high speed.   

 

I have checked whats available in Preferences, I don't see anything that suggests it won't remove source files. 

 

I had used dropbox in the past and when files were removed on the destination pc they were almost immediately removed from the source pc, so I was expecting this to work the same. 

 

-Bill

 

 

 

11 Replies 11

Bill C.42
Explorer | Level 4

Top= Destination with Law & Order File deleted

Destination shows missing law&order fileDestination shows missing law&order fileSource still showing L&O fileSource still showing L&O fileWebsite still showing L&O fileWebsite still showing L&O fileHere are Destination, Source then Website. L&O file removed from destination, still shows everwhere else.  This happens with every file deleted from the destination.  This seems like a very basic function of the app I don't quite understand why there's no way to troubleshoot this.   Both Machines are windows 10, current build.  Since the files are not ever being removed from the source or web till I manually remove them from the source its like its never checking to see if the folder is in sync.  Ever.   Many reboots of the both pcs.  -Bill 

Mark
Super User II

Hi @Bill C.42 

 

Have you tried a reinstall of Dropbox on the source computer? It sounds like your data base is corrupt


 


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    Mark Super User II
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    Bill C.42 Explorer | Level 4
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