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Ronsk1's avatar
Ronsk1
New member | Level 2
2 years ago

Storage of new files option not visible in the app

Hi All,

 

In my dropbox app the "Storage of new files section isn't there. 

Thus I'm not able to select the option "online only" for new files default.

 

I'm on a M1 MacBook with Big Sur (11.6.8 (20G730) installed. Dropbox app v182.4.6427

 

[Removed as per Community Guidelines]

  • I managed to solve it, my friend showed me a screenshot of the settings in the online dropbox account.

    See screenshot below, the two online only options were set to off in my account.

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Ronsk1, thanks for bringing this to our attention.

     

    Have you recently installed the app, or made any updates to it?

     

    This will help me to assist further!

    • Ronsk1's avatar
      Ronsk1
      New member | Level 2

      Hi Jay

       

      As far as I remember I didn't do any updates but suddenly I wasn't able to select this option anymore.

      It can be that it updated automatically without me realising it. normally I would be able to use the "online only" option in finder, but lately this disappeared and I went on the hunt to solve this. In the app I discovered that the option is missing.

      • Ronsk1's avatar
        Ronsk1
        New member | Level 2

        I managed to solve it, my friend showed me a screenshot of the settings in the online dropbox account.

        See screenshot below, the two online only options were set to off in my account.

         

         

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