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Forum Discussion
edmondcr
2 years agoExplorer | Level 3
Sound of mp4 videos is weird in mobile app
When I play some mp4 videos in my dropbox app, the sound of it is weird and unclear. I am sure the original videos are fine as I play them on my computer, and it works fine.
jwilk17
Explorer | Level 3
what do you mean export the video to somewhere like files in iOS? do you mean IOS file storage?
edmondcr
2 years agoExplorer | Level 3
Yes. Just save your video which is in your dropbox into iOS storage file/ iCloud drive once. That will do it.
- jwilk172 years agoExplorer | Level 3
that did not fix my problem.
here is the link
[removed]
thew sound does not work well with when accessed by iphone.
- Hannah2 years agoDropbox Staff
- jwilk172 years agoExplorer | Level 3
The file when stored on your website the sound does work well when accessed with my Dell laptop. When the same file is accessed by iphone, it sounds horrible. I sent you the link to the file so you can test it. This is a business video and I am fearful to publish for fear if any Apple user access it on Dropbox will hear the same and frown on my business marketing. Please get this reszolved.
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