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PD88's avatar
PD88
Helpful | Level 5
6 years ago
Solved

Smart sync menu missing on Mac

I use smart sync on my work laptop (Windows) without no problem. On my personal Mac computer I cannot get it to work. When I right-click the dropbox folders I wish to smart sync, no dropbox options...
desktop
Mac
Setting up the apps
  • PD88's avatar
    PD88
    6 years ago

    Hi Daphne 

    Thanks for getting back to me.

    I somehow managed to fix it:)

    After ensuring I had enabled smart sync on my online account, I went into the dropbpox icon at the top menu bar -> Preferences -> Sync -> and set the smart sync to "Online only". Now the option to smart sync is showing up on my folders.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 years ago

Have you tried whats already been suggested/marked as a solution Thomas C. G. ?

Thomas C. G.'s avatar
Thomas C. G.
Explorer | Level 4
6 years ago

I did, but it didn't help. In the meantime I've solved the problem by deleting the content of ~/.dropbox folder. After a re-install of Dropbox app everything works fine now!

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