Smart sync icons missing

[Greg T.16]

The venerable "missing smart sync icons" problem.

• MacOS Mojave 10.14.2 
• Dropbox 64.4.141.  (Professional Acct)
• Have reinstalled DB several times (including via full desktop download).
• Tried the "check-uncheck finder integration"  (have uncheck, uninstalled, reinstalled, rechecked, too).
• Have unlinked account and relinked account.
• ForceQuit finder more times than I can remember.
• Have ForceQuit the Dropbox Finder Integration app.. every time b/f restarting or trying fresh install.

Menu options for local vs OnlineOnly are active and work. Just can't tell looking at any file/folder in Finder whether it is local or online only.

What am I missing?

OneDrive does this, no problem.  Just about at my ropes end with DB.

[MLondon]

Also, to be clear, in the Dropbox Preferences window (accessed from the Menubar icon>Preferences, in the General tab, I am not seeing anything related to Smart Sync. 

Mine looks like this:

[Hannah]

Hey @MLondon, this is a thread that's a bit old, so some info might not be relevant any more.

Is the Dropbox application working fine otherwise? Like, if you add a file to your Dropbox folder, does it sync to your account online?

Can you also send me a screenshot of what you see when you right-click on a file or folder in your Dropbox folder?