Slow sync issue after updating the desktop app to v210.4.4854.

[Road_warrior]

Ive got an issue with the upgrade. Anyone else have the same problem? Slow in sync, VERY slow in making the connection and very useless box that DOES NOT tell me which files it does'nt not recognize.

[Road_warrior]

When I click, a new screen appears but it is blank except for Like or Dont Like.

[Tod-D]

meh. It's a dropbox link and shows viewable. Try pasting...

May not be valuable other than confirm the version and updating message that never ends

[Megan]

Hey @Road_warrior!

Did you check your activity tray that Walter suggested in your app? 

Also hello @Tod-D! 

Is it possible that you have more than 300k files in your Dropbox folder?

That might slow down syncing and will generally cause the performance of the Dropbox app to deteriorate.

And you can also increase the bandwidth that the Dropbox app uses, by following the steps here, to speed up syncing. Have you tried that?

Let me know how it goes.

[Tod-D]

Hello,

I have about 75k files

Connection is running about 250Mbps per Ookla

Curiously, I have two machines running Ubuntu 22.04 and they seem to be running fine.

Three machines running Ubuntu 24.04 + SUSE Tumbleweed and they are all having the problem.

It's possible there was something else in the update that caused this...?