cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Replay should be part of any professional monthly package

Replay should be part of any professional monthly package

nobbystylus
New member | Level 2
Go to solution

It seems petty to start charging Replay as an 'Add on' at prices that I think are uncompetitive when considering the competition like Frame.io and Vimeo for client review - particularly for Dropbox Professional users. This stops Dropbox being a 'one stop shop' in terms of collaboration, file sharing, video sharing and client review.  I suggest upper tiers of Dropbox monthly subscriptions get Replay as part of the package. 

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Dropbox replay is included with all Dropbox paid plans: https://www.dropbox.com/plans

 

(Scroll down and have a look at the tick grids)


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

9 Replies 9

Mark
Super User II
Go to solution

Dropbox replay is included with all Dropbox paid plans: https://www.dropbox.com/plans

 

(Scroll down and have a look at the tick grids)


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

nobbystylus
New member | Level 2
Go to solution

It's a very limited version with only 4 videos allowed. Thats an extremely limited amount for a 'professional' subscription.. 

Mark
Super User II
Go to solution

That therefore is a different feature request 🙂... or at least make it clearer as Dropbox arent the best at responding to requests anyway!! 

 

Make sure they know exactly what it is you are after


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

romanxtk
Helpful | Level 6
Go to solution

+1!

I've been testing replay since its beta release and i love it. What I really dislike is that you don't only have to pay for a premium plan of dropbox - no - you also have to pay about 10€/$ extra each month to use replay (if you wanna upload/share more than 4 files). So that's a minimum of 20 bucks per month for the smallest plan + replay. A clear dealbreaker for me!

 

Dropbox should include it in all paid plans with unlimited or at least a high number of uploads.

Imaginge you're mixing an album and share it with the artist to get feedback. That's a minimum of 10 files.

Also the fact that you're telling your clients that Replay is "included" in paid plans is pretty misleading since it's far from a full access.

Nancy
Dropbox Staff
Go to solution

Thanks for the feedback you’ve shared, @romanxtk! I’ve passed it along to our team, as well, so that they can see your message.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

nobbystylus
New member | Level 2
Go to solution

Totally agree - 4 files is basically a 'limited free trial' to test how it works and in no way can it be described as 'included'. I've been using Dropbox for over 10 years and think that it still has the potential to be the only true 'one stop shop' cloud, file sharing, client review option, but this has me moving back to Vimeo for client review and thinking I'll slim down from Professional to a smaller plan. 

T-Nerd
Helpful | Level 5
Go to solution


Its way to expensive. Because you have to pay it per Teammember also when you have the biggest business plan in Dropbox. I really like it to but now i use it less than before because of this high pricing.

I think it should be included with the bigger Plans.

We also think about to change something. Hope that Dropbox change it soon… Because Replay was a big point for us to invest in Dropbox.

amzp
Helpful | Level 5
Go to solution

I would have even pay the 10$ for every user that actually uses it

But you have to pay for every seat, regardless of the actual users.

 

If you have an advanced dropbox, even if you are the only user, you are paying 3*10*12 per year 

360$ !!

 

So sad. I hope there would be other options. I would love to use it.

 

amzp
Helpful | Level 5
Go to solution

And to add something else:

It's the only way someone can comment a simple picture in Dropbox without creating an account.

This is possible for most other cloud services actually.

Need more support?