Questions about moving files out of Dropbox and syncing caps

[Oleg Kozlovskii]

Hello,

I found two concerning issues with OneDrive and I'm looking for a product that doesn't have them.

A user accidentally moved a folder from OneDrive to local PC storage and then purged the local PC folder. Because the folder was moved from OneDrive folder (instead of being deleted),  it simply vanished from the cloud, backups, and did not appear in the recycling bin.  Luckily, the user also had a laptop, so we restored the folder from there, but it gave everyone a heart attack. 

• Does moving a folder (as opposed to deleting it) vanish it from Dropbox and the backups?

Then, we put the folder where it was supposed to be and resynced it. The sync was running all day (600gb worth of data). Everything was going fine until we hit 500gb, when sync stopped and OneDrive announced that "you may be experiencing a temporary sync delay due to hight activity."  

• Are there any caps due to high activity in Dropbox?

Thank you.

[Hannah]

Hi there, @Oleg Kozlovskii, thanks for posting to the Dropbox Community!

When it comes to the Dropbox application, the expected behavior when you move a file out of the Dropbox folder (the folder that syncs all your Dropbox files locally), is for the file to be deleted.

However, there are no caps on sync with Dropbox.

Large amounts of files might take some time to sync, depending also on your connection, but there's no sync limit.

I hope this helps, but let me know if you have any more questions!