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kcbknitter's avatar
kcbknitter
New member | Level 2
6 months ago

Nothing loads when trying to access my Business account on the website

I have been trying for two days to access my paid business DropBox account and cannot get into it. I DropBox having issues?
Account Access
Web
Website
Mark's avatar
Mark
Icon for Super User II rankSuper User II

You've not said why you cant - errors etc. 

 

There are no reported Dropbox issues. 

kcbknitter's avatar
kcbknitter
New member | Level 2
6 months ago

There is no error message. It just won't load after I put in my user name & PW. I was in Chrome when it wouldn't work. I switched to Safari and it works there.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 months ago
    kcbknitter wrote:

    It just won't load after I put in my user name & PW. I was in Chrome when it wouldn't work. I switched to Safari and it works there.

    So you're able to sign in, but the page isn't loading or only partially loading, correct? You might want to follow this thread.

    • kcbknitter's avatar
      kcbknitter
      New member | Level 2
      6 months ago

      Yes, that is correct. I have a personal account and a business account. The business account would not load at all. The personal account only partially loaded. 

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