Re: I can't access my paid account

kcbknitter

I have been trying for two days to access my paid business DropBox account and cannot get into it. I DropBox having issues?

Mark

You've not said why you cant - errors etc.

There are no reported Dropbox issues.

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kcbknitter

There is no error message. It just won't load after I put in my user name & PW. I was in Chrome when it wouldn't work. I switched to Safari and it works there.

Rich

@kcbknitter wrote:

It just won't load after I put in my user name & PW. I was in Chrome when it wouldn't work. I switched to Safari and it works there.

So you're able to sign in, but the page isn't loading or only partially loading, correct? You might want to follow this thread.

kcbknitter

Yes, that is correct. I have a personal account and a business account. The business account would not load at all. The personal account only partially loaded.

Re: I can't access my paid account

Nothing loads when trying to access my Business account on the website