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No Option to "Make Available Offline."

No Option to "Make Available Offline."

Jayson L.
Explorer | Level 4
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Honestly, this seemingly late "bringing to the forefront" (I guess you'd call it) of the whole "Online Only" vs. "Make Available Offline" thing has been more of a headache than a help, if I may offer my opinion.

I purchased a new ultra-portable Windows computer which has a 256GB SSD on board, but I plan on using my Dropbox files with it, and I have well over 256GB worth of stuff in my Dropbox.

The thing is that I'm often in situations in which I need offline access to my files.

So I purchased a 1 TB microSD card, which will never leave its slot in this machine. Heck, I can't even retrieve it, it seems.

I mounted it so that it isn't considered "Removable Media" by the computer, and then I proceeded to install Dropbox on the computer, with the intent of using the 1 TB card exclusively for Dropbox content...offline.

I left my machine to sync overnight, and what do you know? Everything has a stupid cloud next to it.

I have no option to "Make Available Offline," either in the file/folder context menu or in the Dropbox application > Preferences > Sync menu.

If this is by design, it's a pitifully stupid design.

I'm going to whatever lengths I can to make this work the way I envision, but I'm going to be awfully disappointed if Dropbox doesn't respect use cases that might not necessarily conform to a narrow definition.

If it's an issue with a recent update to the application, then please bug the developers posthaste.

125 Replies 125

Jeon
Explorer | Level 4
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I am also using v159.4.5870 version.
The same symptoms are appearing.
Windows 11 21H2 (OS Build 22000.1165).
Reinstalling doesn't solve the problem.

There seems to be a problem with Windows 11.

MHJC
New member | Level 2
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Update: I tried the last thing that I hadn't tried, and that was fully uninstalling Dropbox first and then re-installing. I followed the 'advanced reinstall' instructions for Windows, though there were no registry entries to delete. This seems to have solved my context menu problems. Will update if it does not remain so.

LUNARWAVE
Helpful | Level 6
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Yes, It worked for me for less than 1 day, and then gone again.

I tried the same tactics(?) but the magic never happened after that.

 

fefone
Explorer | Level 4
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@Nancy 

ciao!

installed a stable version.

now I see:

windows 11 pro 10.0.22000 

dropbox 159.4.5870

 

Context windows menu is back!

I'll keep the thread updated if something changes. ciao!

vegasesq
Explorer | Level 4
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This has been an issue for at least a month.  Yes, I've rebooted my computer multiple times during that time.  

Walter
Dropbox Staff
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Hey @vegasesq, sorry to jump in here, but do you happen to be running any 3rd party apps that might be using your context menus?

 

If so, could you have a look at this and let us know if it helped improve matters at all?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Nancy
Dropbox Staff
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Sorry to hear you’re having the same issue, @Jeon

 

Can you let me know what’s the current syncing status of your Dropbox app? 

 

Also, have you given these steps a go? Do they seem to help?

 

Glad to hear your context menu is now back, @fefone! I hope it stays that way.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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rmundell
Helpful | Level 6
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here is the screenshot...

The version of Dropbox is 159.4.5870

dropboxoptions.jpg

rmundell
Helpful | Level 6
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mine are in the first 15...

overlayid.jpg

vegasesq
Explorer | Level 4
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Thanks for jumping in.  My registry is similar to rmundell.   See below.  Looks like most of them are Dropbox -- and Dropbox is in the top 15 positions (although a couple of them would fall outside this number).  Do I need to move ALL of them to the top 15 (looks like Dropbox takes up 10 already)

 

Screenshot 2022-10-26 201648.jpg

 

 

 

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