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No GUI on Debian 12.

No GUI on Debian 12.

ztoa
Explorer | Level 4

Hello,

The Dropbox app is successfully installed on Debian 12, but There is no GUI of this app. When I click the Dropbox icon on the desktop, nothing happens. The command of 

 

 

 

 

dropbox start -i

 

 

 

 

returns: 

Dropbox isn't responding!
Dropbox is already running!

 

What is wrong and how should I repair it?

Thanks.

11 Replies 11

Jay
Dropbox Staff

Hi @ztoa, thanks for bringing this to our attention.

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ztoa
Explorer | Level 4

Thanks for your kind reply. I did as you said. Now the file is synced but there is no GUI of Dropbox. I can see the files is updating now in the folder.

Jay
Dropbox Staff

Does your device meet the minimum requirements for the Dropbox desktop application according to this page?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ztoa
Explorer | Level 4

Should I install the Nautilus?   The Gnome-shell version on Debian 12  is 43.6, so I can't install the "TopIcons extension". Is there any way to solve this problem? The version of Dropbox I installed is "Ubuntu 14.04 - 22.04 (.deb)"

Walter
Dropbox Staff

Hey @ztoa, sorry to jump in, but I just wanted to mention that if you’d like to get the full Dropbox desktop app, you need to use:

 

A computer capable of running the required operating system, and one of the following desktop environments:

 

  • GNOME shell (may need the TopIcons extension to get the tray icon)
  • Unity
  • GNOME Classic
  • XFCE with the corresponding Nautilus dependencies

And these additional requirements, when applicable:

 

  • GTK 2.24 or later
  • Glib 2.40 or later
  • Libappindicator 12.10 or later
  • Nautilus 3.10.1 or later
     

Walter
Community Moderator @ Dropbox
dropbox.com/support


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ztoa
Explorer | Level 4

@Walter Thanks for your kind reply.

 

In Debian 12 on this machine,

 

glib: 2.74.6

libappindicator: 0.5.92-1

nautilus : 43.2-1

 

Why the version of libappindicator is lower than 12.10 so much? It seems very difficult to install GTK on Debian 12. I am tring now.

Walter
Dropbox Staff

Let us know of any updates @ztoa 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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ztoa
Explorer | Level 4

Thanks for your kind reply. Please check this post  , which solve the problem.

TI GP
New member | Level 2

Hi Walter.

I found out searching on the web that dropbox dont work correctly with Wayland.

After changing my Gnome Shell back to X11 it worked fine!

Maybe this info need be verified and is important to be showed with the install instructions?

Need more support?
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Top contributors to this post

  • User avatar
    Kelvin R.2 New member | Level 2
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    Megan Dropbox Staff
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    TI GP New member | Level 2
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    ztoa Explorer | Level 4
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    Walter Dropbox Staff
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