You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
robncarin
8 months agoHelpful | Level 6
New Dropbox Backup does not sync to Dropbox iPhone App
There is a new PC folder (labeled PC) created in the new backup program that backs up my files on the internet (dropbox.com) only . However, that same folder does not appear on the Dropbox App on my ...
Jay
Dropbox Staff
Hi robncarin, thanks for messaging the Community.
After a recent change, backups created using the Dropbox Backup feature are no longer visible in the Dropbox mobile app, and it isn't possible to re-enable this option.
If you have any further queries, feel free to message back.
kylebam
7 months agoNew member | Level 2
This is complete and utter non-sense to disable this feature. This is the only reason I pay for Dropbox. I need to be able to access my files on my Mac while I am out and about on my iPhone and iPad. Why in the world would you disable this feature and not have the ability to re-enable it? Is there any update as to if this function will be available again? I just renewed my plan for the year a couple weeks ago and now I cannot even use Dropbox how I would like. I am very disappointed in this breakdown and would like to cancel if this feature will no longer be available in the future. Such an oversight...
- Spushor7 months agoHelpful | Level 6I have tried everything to impress upon Dropbox to bring that feature back to no success there is no rhyme or reason why they took it away.
Certainly cannot be storage or bandwidth They don’t have any hard space bandwidth is not issue. I don’t get it. Nobody does. These people operate a different universe, big Tech arrogance.
My workaround:
The only file that’s available is the documents file and important stuff from my desktop I need I proceeded to the dropbox file on my Mac called my files to Dropbox and copy and pasted important information in that file it’ll show up on my mobile phone . A Workaround. I wish there was other companies that I could get besides Dropbox. I am so fed up with these people.- kylebam7 months agoNew member | Level 2
So you are just manually pasting items into a folder in your dropbox account? Makes it difficult to always go back in and remember to back up things manually. I reference client work often and have to go back into files all the time. Terrible to have a workaround when there was a feature that was previously working well.
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