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Nabster411's avatar
Nabster411
Explorer | Level 4
2 years ago

Network blocked status for Dropbox. Why do I get this message?

Hi all, im trying to configure the dropbox option, howver, when i get to the part where the authorization from the app is required, the DVR statis changes to "Network Blocked". I confirmed both LAN and wifi is working as I am able to get a live view from the app. Any suggestions?

Desktop
desktop app
Installing
Setting up the apps
  • Rich's avatar
    Rich
    2 years ago
    Nabster411 wrote:
    I am trying to have pictures and videos upload to the cloud when motice is detected in case there is an incident were the dvr is stolen ...

    Does your DVR have Dropbox support built-in to it? If so, you'll need to contact the manufacturer of the DVR for support. They would be the ones that created the app, not Dropbox, so only the manufacturer would be able to support it.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Nabster411, welcome to our Community! 

     

    When you say you're trying to configure the Dropbox option, could you give me some additional details, as to what you wish to achieve here? 

     

    Am I correct to believe that what you wish to achieve is to download the desktop app locally to your device? If not, feel free to correct me and share some details with me. 

     

    If you could also send me a screenshot of the error message you receive, that'd be amazing.

     

    Keep me posted! 

    • Nabster411's avatar
      Nabster411
      Explorer | Level 4
      2 years ago
      Hi Megan, thank you for your response. I am trying to have pictures and videos upload to the cloud when motice is detected in case there is an incident were the dvr is stolen, i will Have access to the last recorded footage. I will sedn you a screenshot of same.
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago
        Nabster411 wrote:
        I am trying to have pictures and videos upload to the cloud when motice is detected in case there is an incident were the dvr is stolen ...

        Does your DVR have Dropbox support built-in to it? If so, you'll need to contact the manufacturer of the DVR for support. They would be the ones that created the app, not Dropbox, so only the manufacturer would be able to support it.

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