My Dropbox File Explorer icons won't load on Windows 11.

[iRawR]

Hi this problem acquired recently my file explorer icons and drives nothing loads up! when the dropbox is on even though my syncing files are on hold no changes but! when i completely shutdown Dropbox file explorer and drives are back to normal performance and becomes responsive again! this happened today onward searched everywhere no solution can anyone or the team help me out here lots of data and stuff are on it.

Dropbox version: 202.4.5551

[Megan]

Hey @iRawR, welcome to our Community! 

Just to make sure we're on the same page here, it sounds like you have some issues with your Dropbox icons when you open your folder on your File Explorer, right?

If not, feel free to clarify, and let me know more. Would you also like to clarify what you mean when you say that "when the Dropbox is on though my syncing files are on hold"? 

Keep me posted, and we'll take it from there!