Microsoft Visual C++ Runtime library error on dropboxupdate.exe, R6030 CRT not initialized

[Feriman]

Hi,

I got this error message today, after login into my computer. How can I solve it?

I use Windows 10 LTSC.

 

Thanks,

Feriman

[joeseph]

I met this problem also in Win11, now the version is 22H2, 22621.1413. This problem was met in 2-3 months. After clicking OK, nothing happened, the Dropbox work looks normal, and the file synchronization is normal. 

In my operation system, there is antivirus software, windows defender, brought by Win 11 operation system itself. and it looks good, except for the 'device security -  core isolation' function has a yellow warning sign.

How can fix this problem? Is there some affection for file synchronizing or security?

Expect the method of problem solving.

 Thanks

[HemiBob]

Download didn't work, just keeps failing.
Your website said to download the FULL version, that failed as well.
Then your website said "Problems downloading?Try again"
That keeps failing too "Download Dropbox failed trying again in x seconds but just keeps on round in circles

[Jay]

Hi @HemiBob, could you try using a different browser to download the file? 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

[gh221]

I'm getting the same error now and then, typically on waking from sleep. I'm using no third-party tools that would affect it.

The error message isn't some user error or temporary issue - it's a significant bug in the coding of dropboxupdater around the use of static vs dynamic linking. You need to inform your developers of the issue, rather than just telling users to restart.

[Hannah]

Thanks for letting us know, @gh221.

The proper team is aware and currently investigating this issue.

Once we have more info, we'll update you as well.

[swfirst]

Any update on this?  I see this on all new computers with Windows 11 64bit Build 22H2 when a user has no admin rights.  This does not appear to be an issue if they have admin rights.  Never a problem until recently.  Can we stop the message somehow?

[duane777]

I also am seeing this problem also. I noticed it about a month ago, when I also found that DropBox was saying it was up to date, but not syncing anything. After trying the troubleshooting steps, I uninstalled and reinstalled DropBox; the the file syncing started working again. Looking at the error message again today - and the DropBox Update process shown in task manager was just sitting there idle. I quit DropBox, waited until all of the processes had stopped in Task Manager, restarted the DropBox service for good measure, then started DropBox from the start menu. Everything came up normally then, and changing a file synced normally.

I am running Windows 10 22H2 OS Build 19045.3324. I have admin rights to this laptop. My admin account is a Microsoft account, not a local one.

IMO it looks like an issue with the DropBox updater trying to run before it can access the VCC runtime - or perhaps the runtime is timing out a network connection before the network is ready. Either way, looks like a bug in the design related to startup timing, since at least for me it works fine when DropBox is quit and restarted in the same session. It would also explain why it stopped syncing for me - perhaps the software was repeated failing to update.

[l1chtjäg3r]

Same message for the first time here this morning on startup. It appeared before log in.

Win11 22H2 (Build 22621.2134)

Dropbox 184.4.6543

Windows user has admin rights and is not connected to MS-Account.

Cheers, Chris

[Walter]

Hi there @l1chtjäg3r, sorry to hear about this.

Does the error affect your work in some way or is it just a visual issue?

Have you rebooted your computer to see if this persists?

Any additional information you can share is more than welcome, Chris. 

[l1chtjäg3r]

Walter, appears to be just a "visual issue" upon having a closer look:

Before restarting I checked if sync worked - it did. 

After rebooting the message appeared neither before nor after login and sync works fine.