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Feriman's avatar
Feriman
New member | Level 2
3 years ago

Microsoft Visual C++ Runtime library error on dropboxupdate.exe, R6030 CRT not initialized

Hi,   I got this error message today, after login into my computer. How can I solve it?   I use Windows 10 LTSC.       Thanks, Feriman
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jjo5555's avatar
jjo5555
Explorer | Level 4

Yes to antivirus, but it logs all interactions and has not logged anything to do with this. Also, I have DNS filtering, but again it logs blocking and there is nothing being blocked.

Surely this update application creates logs which would be useful to your team to see what is going on?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi jjo5555, thanks for letting us know about this. 

 

Our Team is currently checking to see what could be causing that, and if it's Dropbox-related or Windows-related. 

 

In the meantime, would you mind trying the steps mentioned in a relevant Microsoft article that we found here? 

  • Markus G.3's avatar
    Markus G.3
    Explorer | Level 4
    7 months ago

    Same problem here since this morning. I use Windows 11 23H2 22631.3447.

    Is there any solution?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey everyone,


    Our team has checked into this, but unfortunately, we haven't been able to pinpoint the root cause of this error yet. 

     

    According to Microsoft's documentation, the most common reason for this could be related to antivirus programs interfering with DLL loading. You can see more about this here.  

     

    We're keeping an eye on this and will share more info when available. Thanks!

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