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Forum Discussion
Microsoft Visual C++ Runtime library error on dropboxupdate.exe, R6030 CRT not initialized
Hi,
I got this error message today, after login into my computer. How can I solve it?
I use Windows 10 LTSC.
Thanks,
Feriman
I received the CRT message today, Oct 27, 2023. It appeared when I unlocked my screen (system had been up and running for several hours).
Tray icon functions normally. Sync is current. I have not restarted Dropbox.
Windows 11 Pro Version 10.0.22621 Build 22621
Domain-joined system. Cylance AV installed. No messages in Cylance log.
Dropbox version 185.4.6054
No active VPN (CATO VPN client is installed)
Hannah
Dropbox Staff
Dropbox StaffSorry to see you're also getting this pop-up message, LakerNetman.
Can you actually restart the Dropbox app, to see if that helps?
Make sure to also restart the computer, if you haven't already, of course.
I have a user also seeing this pop up message. Uninstalled and reinstalled Dropbox, rebooted multiple times, tried repairing every installed instance of C++ that would let me repair it but still getting the pop up message. Dropbox appears to be fuctioning correctly but the popup is very annoying. User is running Win11 22H2 and a new download of the installer. Any help you could provide would be greatly appreciated.
- Jay
Hi bkimball90, if they're not on a Dropbox Basic plan with more than 3 devices connected, could they try an advanced reinstall of the app using the steps in this link?
Are there any apps that could be affecting the downloaded copy of the file, such as a firewall or security software? Could they try downloading the installer from a different browser entirely?
The advanced reinstall seems to have resolved the errors for us. Thank you!
