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Forum Discussion
skiblues
3 years agoHelpful | Level 5
Menu bar icon not appearing
I used to be a Basic member but am now a member of a Family Plan. I am not able to get the Dropbox icon on my menu bar on a new Mac - Monterey 12.01. I have quit and trashed the application and hav...
- 3 years ago
Hi skiblues, thanks for joining the Community.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Keep me updated with any progress!Mod note: edited to update link in post. [last updated 2023]
reggoboy
Helpful | Level 6
" as soon as there was enough space my Dropbox icon suddenly appeared"
My caution about this comment, which caused the problem to go on months longer than it needed to for me, can be found in my previous post.
The key is that there was "enough space" per se for the Dropbox icon in my menu bar. Maybe close to 3" of unused space. The gotcha comes from the way macOS handles allocating space. Imagine you go out to eat at a restaurant with a date and they tell you to wait. There are tons of tables for 2 free. But there's a group of 10 ahead of you, and they don't have room for that group. And since that group came in ahead of you, they insist on seating them before they seat you.
That's the lousy algorithm Apple is using to fit things into the menu bar. In my case, MenuMeters wanted a ton of space, so Apple chose not to display either MenuMeters OR anything in line after it.
So you can't just look for free space and you can't just look at what's already displayed when you consider what to free up. You have to go hunting for anything that is even TRYING to display in the menu, and turn it off. Or at least turn it back on ONLY AFTER turning Dropbox on.
normloomer
2 years agoExplorer | Level 3
Yes! The problem was that there was not enough space for the Dropbox icon in the menu bar. The black camera notch bumped off icons that were happily in the menu bar on my old 2017 MacBook Air. After deleting some little-used icons and reinstalling Dropbox, all was well.
I can't be the only person running into this problem when moving from an older Mac to a new one that has the camera notch. It would be really helpful—and save a lot of time and stress—if the installation software or MacOS would warn the user that there was not enough space in the menu bar to install the icon.
- reggoboy2 years agoHelpful | Level 6
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