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skiblues's avatar
skiblues
Helpful | Level 5
3 years ago

Menu bar icon not appearing

I used to be a Basic member but am now a member of a Family Plan.  I am not able to get the Dropbox icon on my menu bar on a new Mac - Monterey 12.01.  I have quit and trashed the application and hav...
Desktop and Web
desktop app
Dropbox Basic
Dropbox Family
GUI
Installing
Mac OS
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Hi skiblues, thanks for joining the Community.

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

    Keep me updated with any progress!

     

    Mod note: edited to update link in post. [last updated 2023]

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hi Mark Siegel, I'd be happy to look into this for you! 

I've merged your post into this thread because it's similar to what the OP mentioned.

Can you take a look at what has already been suggested previously and let me know if you have any questions? 

Thanks a bunch!
Mister Boh's avatar
Mister Boh
New member | Level 2
3 years ago

I have exactly the same issue!

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