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Emanuele B.'s avatar
Emanuele B.
Helpful | Level 6
3 years ago

MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive

With Monterey, OneDrive implemented the new apis from Apple for online syncing that demanded its main location be a specific folder on the system drive. 8 months later, the MacOS community section of...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey treeandrew, could you send us a screenshot of the app's exact status as shown in your menu bar at the moment?

 

Is it 'up to date' or still syncing perhaps? 

treeandrew's avatar
treeandrew
Helpful | Level 6
2 years ago

Hey Walter,

 

No, it's been up to date for several days. And I note that the behaviour of the "sync" indicators appearing from the lowest level files seems to be quite inconsistent unfortunately. Here's the screenshot you requested.

 

Here is another view as I traverse the folder view this morning, which suggests that the "percolation" of the synchronised status "up the folder tree" has "stalled" somehow?

Note how the sync indicators are only present for some of the folders at a particular level, however if I select any of those folders not showing the sync indicators, all of the folders and documents below them are synchronised.

So the behaviour is certainly not consistent.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    A file or folder with no icon means that it has been opened either by double-clicking or through a third-party application and synced .

     

    “Synced” means that any changes you made to this file or folder are reflected everywhere you access your files in Dropbox. While this file or folder is stored on your device, it can be made online-only by right clicking and selecting Make online-only. 

     

    For folders, no icon means there is at least one available file in the folder, but no online-only files. There can also be files that are available offline in the folder.

     

    An online-only file or folder can be made available by clicking on the“Online-only” icon.

     

    Also note that if your computer is low on hard drive space, these files can automatically change to online-only to free up space from time to time.

     

    I hope this clears things up a tad treeandrew

    • treeandrew's avatar
      treeandrew
      Helpful | Level 6
      2 years ago

      Hi Walter,

       

      Thanks for your reply, but I'm not sure your explanation either matches my scenario, or clarifies things for me.

      I'm certainly not sure what I'm seeing is consistent with what you've described, particularly given I have other Macs with matching file structure / settings that certainly aren't displaying the same behaviour - all "green icons" are displayed as they always were - present on all files / folders at all levels. Of course, it may be that I need to a full / complete re-install on this Ventura based machine - tedious of course.

      Having said that though, a number of years ago I moved to Dropbox because I found it more reliable than other cloud storage providers. Recent experiences, particularly given I'm predominantly, but not exclusively, a Mac OS user are certainly causing me to re-think that now.

      Cheers,

      Trevor

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