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Forum Discussion
Emanuele B.
3 years agoHelpful | Level 6
MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive
With Monterey, OneDrive implemented the new apis from Apple for online syncing that demanded its main location be a specific folder on the system drive. 8 months later, the MacOS community section of...
Megan
Dropbox Staff
Hi Emanuele B., thanks for reaching out about this.
Thank you for your feedback.
As with any operating system, macOS is updated regularly and with that we must keep the Dropbox desktop app aligned with any requirements set out by an OS.
Keeping aligned to those requirements ensures that the Dropbox desktop app will provide the best possible experience for all our customers in to the future.
We’ll be sure to pass your feedback along to our Product team.
Thank you.
dom burgess
3 years agoHelpful | Level 6
This is an AWFUL idea. I work for a media company of nearly 100 people, all using Dropbox. We have a giant Dropbox of about 100TB (yes, TB...not a typo). Due to the large file sizes we use, we HAVE to use external drives and this change makes Dropbox unusable for us. I highly suspect we will be moving to a different service.
After all the money we've given Dropbox, this is a huge disappointment.
- BJRo3 years agoNew member | Level 2
Dropbox was synching fine, and then I opted to relink it after moving it. Now Dropbox wants to store 100+GB in my Library folder? What the f? Anyone have a fix to this?
- Emanuele B.3 years agoHelpful | Level 6
No fix, sorry, even if they were to allow a different folder it would really only be symlinks to the Library folder.
- treeandrew3 years agoHelpful | Level 6
Hi All,
Now I am replying to this thread, but with a caveat of "I haven't tried this yet", and I'm even a little hesitant to try it myself - but I probably will - and it is consistent with (I think) both a) Apple's preferred arrangements, and b) Dropbox's compliance with Apple's approach / APIs.
Firstly, let me say my current Dropbox installation is working, and is on an external, non-System Drive, and contains a very large number of "local" documents - well over 1 TB. So given I have a 512 GB iMac, clearly, it's been impossible to host the Dropbox folder on the System Drive for some time.
But also, my User's Home Directory itself has been getting problematically large for some time - as I'm sure many with a space constrained Mac will recognize. So, my suggestion is in two parts. The first of which is certainly not for the faint hearted. You can move your User's Home Directory to an second drive - and on a laptop, even to an external drive - as dangerous as that sounds - because obviously, you'll ALWAYS need that external drive attached to log in as that user ... AND that drive MUST be a very fast drive ... Don't use a spinning HDD, it must be SSD for reasonable performance.
I won't clog up this post with the details of doing this - which aren't trivial, and there's a few gotchas along the way - such as make sure you create a second Admin level user on your machine, just in case you were ever caught in a situation where your external drive couldn't be attached, and you needed to do something with Admin privileges. The following link contains a pretty good roadmap of how to do it. move-macs-home-folder-new-location-2260157
Having done that, the location of where Dropbox should offer to place your Dropbox folder should be - I hope - ~/Library/CloudStorage/Dropbox - which - and this is the bit I haven't tested yet - should be under your newly re-located Home Profile Directory, on the - remember my earlier very strong recommendation, very fast external SSD you're using for it.
Once again, I can't emphasise enough, this is at this stage a theoretical solution to this issue at this stage - I haven't tried it, but I'm strongly considering it, because, I came to the forum looking for an answer to why Dropbox isn't showing the little green sync ticks ... And now I think I know why? The APIs it's using to do that have almost certainly changed, to conform to the way Apple is now doing it.
Of course, the stumbling block might be, that Dropbox ignores the Home Directory Redirection I've got configured - surely not - and tries to create a directory such as <<boot drive>>/Users/<<user name>>/Library/CloudStorage/Dropbox ... Now that would be disappointing!
Interested in others thoughts on this.
Cheers,
TA
- dandid2 years agoHelpful | Level 6
the first 'fix' is apples idea of no need to have them available locally, they 'just synch' as needed but all live in the cloud.
the second fix involves migrating your whole home directory (including the 'new upgraded dropbox' folder) to an external drive that is bigger and cheaper than the drives apple sells in its machines.
- TRO_Berlin2 years agoHelpful | Level 6
Pushing this topic again.
Moving your home directory cannot be the solution that will be accepted to be honest... A lot of large external storage devices are still HDDs, you would slow down your mac by moving the home directory to HDDs / a HDD RAID.
Any Update from the Dropbox Team on this? OneDrive has an official how-to / solution on their website for a few months now...
- MFrogley2 years agoNew member | Level 2We’re in the same situation here. Local drives are not an option for the storage we need. Unless we upgrade all our machines and pay thousands for large system drives. We’re working with film rushes and large movie files having to use the local Mac system drive is not an option for us.
Dropbox please push back on this restriction.- Andrew Parker2 years agoHelpful | Level 7
The suggestion from the Mac community is that it isn't a restriction put in place by Apple, and that DropBox is implementing Apple's new File Provider Extension instead of developing their own API. If that is the case, then it is Dropbox who are leaving us high and dry.
- Emanuele B.2 years agoHelpful | Level 6
Andrew Parker the old kernel extensions were what all providers used before and Apple had deprecated them and put their own api in place for the job. I fail to see how Dropbox or anybody else is expected to provide an api for what the system already provides, especially considering that it is a longtime Apple policy to reject whatever duplicates features already provided by the system…now it’s true that standalone apps may still do it, but if you want to have a store version as well they can’t be too different. More than that though, it’s simply possible that without kernel extensions you simply don’t get to sync files you update through finder, you don’t get to see icons for stata of synchronization, because the system doesn’t support that. I don’t know for sure, mind you, but it’s been the talk of all of 2022 and now suddenly it’s “Dropbox is lazy”? Doesn’t seem likely.
- Markus M.72 years agoHelpful | Level 5
We’re in a similar situation – albeit on a smaller scale. How did you end up solving this?
- dandid2 years agoHelpful | Level 6
have you read this from another thread here..>>
However a Reddit user came up with a possible workaround:
"It is linked to your home user folder location. If you move your home folder to an external drive, dropbox goes with it. And for that matter, so do google drive, one drive, box etc."
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