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Forum Discussion
Issues with adding a second account to my desktop
I installed the Dropbox app on a new laptop and logged into my business account, which now shows up in file explorer. I stopped midstream and planned to go back later to add my personal account, but...
Okay, none of these would open the app itself. This article should show you where to click.
Jay
Dropbox Staff
Dropbox StaffHow are you opening the app exactly? Are you double clicking the icon in the system tray, or single clicking it?
Could you try using Ctrl-Click on the icon to then choose the Preferences option?
Single, Double and CTRL-Click from my shortcut and from my start menu all open File Explorer but not the App itself.
- Jay
Could you clarify where exactly your shortcut is? Are you clicking the Dropbox icon near the clock on the bottom right?
Shortcut here on the toolbar:
but I've also opened my Start Menu, and single clicked, double clicked, and CTRL-clicked on the Dropbox App there, as well as on the shortcut on my Desktop.
- Jay
Okay, none of these would open the app itself. This article should show you where to click.
Thanks so much! The icon was hidden so I had to go find it. I signed in under preferences and now I can access my personal Dropbox via file explorer. Many thanks.
- Jay
No worries, glad to have helped out.
Enjoy your week!
